This multimedia courseware was created with the GLAS™ authoring software from Blueshoe Technologies and requires the following hardware/software environment for satisfactory operation:

· Pentium III (500 Mhz or higher) with 256 MB Memory
· Windows 2000 or XP Operating System
· Windows Media Player 9
· Internet Explorer 5.0.1 or later release

Technical Considerations:

1. Windows Media Player 10 (WMP10) is not supported and may present display problems when viewing video and/or audio. Microsoft provides a procedure for uninstalling WMP10/rolling back to WMP 9 at: http://www.microsoft.com/windows/windowsmedia/mp10/faq.aspx#2_3

2. Windows Media Player 9 (WMP) introduced video acceleration which may not work with older PC’s or some video cards. If you experience problems with video, the following remedy is recommended:

i. Open Windows Media Player
ii. Go to Options Tab
iii. Move the Acceleration slider to None, turning off acceleration